Shipping Policy

Last updated: 09/01/2026

Thank you for shopping with iconicmug.shop. We aim to provide a smooth and reliable shipping experience for all our customers. Please read our Shipping Policy carefully.

1. Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • In case of high order volume or unforeseen circumstances, processing may take additional time. Customers will be notified in such cases.

2. Shipping Time & Delivery

  • Estimated delivery time: 5–10 business days depending on your location.

  • Delivery times may vary due to courier partner delays, weather conditions, or remote area locations.

Please note that delivery timelines are estimates and not guaranteed.

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.

  • Any ongoing shipping offers or free shipping promotions will be clearly mentioned on the website.

4. Shipping Locations

  • We currently ship across India.

  • At this time, international shipping is not available.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation message/email with tracking details (if applicable).

  • You can track your order using the provided tracking link.

6. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please contact us.

  • In rare cases of lost shipments, we will coordinate with the courier partner and provide a suitable resolution.

7. Incorrect Address

  • Please ensure your shipping address and contact details are accurate at checkout.

  • iconicmug.shop will not be responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

8. Damaged Packages

  • If your order arrives damaged, please contact us within 48 hours of delivery with clear images of the product and packaging.

  • We will review the issue and take appropriate action as per our policy.

9. Contact Us

For any shipping-related questions or concerns, please contact us:

Store Name: iconicmug.shop
Owner: Prem Singh
Email: Heista1@outlook.com
Phone: +91 85170 63692
Address:
S/o Sher Singh, Gram Gadiya, Porsa
Morena, Madhya Pradesh – 476115
India